Privacy Policy for Suvarn Exports
This Privacy Policy describes how Suvarn Exports collects, uses, and shares information about you when you use our site and services. Suvarn Exports is located at 7 Patel Street, Floor 2, Mumbai, Maharashtra, 400001, India. We are a manufacturer and exporter of traditional Indian souvenirs, including figurines, glass figurines, gold jewelry, watches, chains, and saris. Our services include wholesale and retail sales, custom souvenir design, and operation of our online sales platform. Protecting your privacy is important to us.
Information We Collect
We collect information from you in the following ways:
- **Information You Provide Directly:** We collect information you provide directly to us when you:
- Create an account on our online platform.
- Place an order.
- Contact us with inquiries or requests.
- Subscribe to our newsletter or other marketing materials.
- Participate in surveys or promotions.
This information may include your name, shipping address, billing address, email address, phone number, and payment information (such as credit card details).
- **Information We Collect Automatically:** When you use our site, we automatically collect certain information, including:
- **Log Data:** Information about your use of our site, such as your IP address, browser type, operating system, referring URL, pages visited, and the dates and times of your visits.
- **Cookies and Similar Technologies:** We use cookies and similar technologies to collect information about your browsing activity and preferences. Cookies are small data files stored on your device that enable us to recognize you and remember your preferences. You can control cookies through your browser settings.
- **Device Information:** Information about the device you use to access our site, such as the device type, operating system, and unique device identifiers.
How We Use Your Information
We use your information for the following purposes:
- **To Provide and Improve Our Services:** We use your information to provide you with the products and services you request, to process your orders, to manage your account, and to improve the functionality and performance of our online platform.
- **To Communicate With You:** We use your information to communicate with you about your orders, to respond to your inquiries, to provide you with customer support, and to send you marketing communications about our products and services. You can opt-out of receiving marketing communications at any time.
- **To Personalize Your Experience:** We use your information to personalize your experience on our site, such as by recommending products that may be of interest to you.
- **To Prevent Fraud and Abuse:** We use your information to detect and prevent fraud and abuse, and to protect the security of our site and our users.
- **To Comply With Legal Obligations:** We may use your information to comply with applicable laws and regulations, such as tax laws and data protection laws.
Sharing Your Information
We may share your information with the following categories of recipients:
- **Service Providers:** We share your information with service providers who help us to operate our business, such as payment processors, shipping providers, marketing automation platforms, and website hosting providers. These service providers are contractually obligated to protect your information and to use it only for the purposes for which we disclose it to them.
- **Business Partners:** We may share your information with business partners who offer products or services that may be of interest to you.
- **Legal Authorities:** We may disclose your information to legal authorities if we are required to do so by law or legal process, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- **Affiliates:** We may share your information with our affiliates.
- **Business Transfers:** In the event that Suvarn Exports is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Using encryption to protect sensitive information.
- Implementing access controls to restrict access to your information.
- Regularly monitoring our systems for security vulnerabilities.
- Training our employees on data security best practices.
However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
Data Retention
We will retain your information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our services, to comply with our legal obligations, to resolve disputes, and to enforce our agreements.
Your Rights
You have the following rights with respect to your information:
- **Right to Access:** You have the right to access the information we hold about you.
- **Right to Rectification:** You have the right to have inaccurate information about you corrected.
- **Right to Erasure:** You have the right to have your information erased under certain circumstances.
- **Right to Restriction of Processing:** You have the right to restrict the processing of your information under certain circumstances.
- **Right to Data Portability:** You have the right to receive your information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- **Right to Object:** You have the right to object to the processing of your information under certain circumstances.
- **Right to Withdraw Consent:** If we are processing your information based on your consent, you have the right to withdraw your consent at any time.
To exercise these rights, please contact us at 7 Patel Street, Floor 2, Mumbai, Maharashtra, 400001, India.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We will take appropriate measures to protect your information in accordance with this Privacy Policy and applicable data protection laws.
Children's Privacy
Our site is not directed to children under the age of 16, and we do not knowingly collect information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our site. Your continued use of our site after the posting of changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Suvarn Exports 7 Patel Street, Floor 2, Mumbai, Maharashtra, 400001 India
